Expert restaurant reputation management

Brew the Cure: See You There!

At 214 Eats, what do we love more than food? Food with a cause! We love supporting a fantastic organization while enjoying good eats! 

The Young Leadership Committee of the Juvenile Diabetes Research Foundation (JDRF) is hosting its 5th Annual Brew the Cure on Saturday, June 3, 2017 from 2:00 PM to 5:00 PM at Henderson Tap House in Dallas. 

This awesome event will feature phenomenal live music, a continuous pour of incredible local brews, yummy food, exciting raffle prizes, and tons of fun! Since the event started in 2012, Brew the Cure has raised more than $80,000 to support JDRF’s cause. 

Sponsors for this year’s Brew the Cure include the Orix Foundation and CMS Strategic Partners. 

JDRF is the leading global organization focused on fighting type 1 diabetes research. Currently, there is no cure for type 1 diabetes, and no way to prevent it. JDRF funds research that drives scientific progress to deliver new treatments and therapies for those that live with the reality of type 1 diabetes. 

JDRF helps to identify and invest in therapies that prove promising in their early stages. “This investment strategy ensures that the most life-changing breakthroughs can make it through the long research, development and delivery process and get to people living with type 1 diabetes sooner.” 

JDRF also hopes to develop a vaccination that will hopefully prevent type 1 diabetes from the beginning. The vaccine would prevent the autoimmune attack on the cells that produce insulin. JDRF is also working towards therapies that can prevent people with type 1 diabetes from becoming dependent on insulin therapy. 

Individual tickets for the event are $30. To buy tickets, click here. Tickets include free beer (3 tickets each), yummy food (light buffet), exciting raffle prizes, and live entertainment! 

Henderson Tap House is located at 2323 N Henderson Avenue, Dallas, TX75206. 

Food, Beer, Good Cause? See you there! 

Improve Your Online Reputation: Social Powered Wi-Fi

Looking for new ways to engage your restaurant’s customer base? Struggling with generating online traffic for your restaurant’s homepage? Is your restaurant’s online reputation hurting? Let 214 Eats help! 

Our latest tool in online reputation management is here! Social Powered Wi-Fi! 

Social Powered Wi-Fi provides free Wi-Fi to your restaurant customers! When customers login to your restaurant’s free Wi-Fi, they will be prompted to login by using their email or social media account. Now you have their email, and they are connected to your restaurant’s homepage and will encourage them to write a review, check out your latest specials, or simply just “like” your page. All of these improve your restaurant’s online reputation management! 

But how? How does Social Powered Wi-Fi improve your restaurant’s online reputation? 

First, Social Powered Wi-Fi encourages positive reviews. The Social Powered Hotspot can direct customers to your restaurant’s review page. If the customer is enjoying their experience, they should not have any trouble jotting down a 5-star review!

By using Social Powered Wi-Fi you are collecting your customers’ emails. This enables you to provide them with targeted promotions, coupons, and messages. By emailing your customers personalized emails, you are optimizing their customer experience. Customers will be more likely to be return customers and start to create loyalty to your restaurant. 

One of the most beneficial ways Social Powered Wi-Fi can improve your restaurant’s online reputation, is connecting with customers’ social media accounts. When customers login to your restaurant’s free Wi-Fi, 214 can set it up so customers must “check in” to your restaurant to use it. This allows you to connect with a broader range of potential customers. 

Social Powered Wi-Fi is an incredible tool to boost your restaurant’s online reputation! Interested in learning more? Watch our video! 

Let 214 Eats help! Contact us today! 

Are Online Reviews Hurting Your Restaurant?

Believe it or not, online reviews make a huge impact on sales and customer retention! According to statistics put out by websitebuilder.org, positive reviews can increase your sales by 18%! However, according to the Harvard Business Review, every unanswered negative online review can cost your restaurant almost $7,000 annually. If I were you, I’d be double checking my online presence right about now. 

Customers rely on feedback from others to decide whether your restaurant is worth their time. Every positive review creates more trust between your restaurant and a potential customer. If other people like it, then surely they will too! 

Negative reviews are something that need to be handled quickly and professionally. For every negative review nearly 25% of potential customers will not eat at your restaurant. Yikes! That percentage increases as the number of negative reviews increase. 

Negative reviews need to be responded to in a helpful and pleasant way. If the review has you fired up, take some time and process then come back and respond. You do not want to add more fuel to the fire by engaging in an argument. Most customers and potential customers won’t write you off if they see that you genuinely care and take the time to address potential problems. 

It’s your job to ensure they like what they see online, but how do you do that? Let us help! 214 Eats is an expert in online restaurant reputation management in Dallas. We want your restaurant to succeed as much as you do! 

At 214 Eats, we use software to detect every review and mention that is left about your restaurant. We will manage your online restaurant reputation with objective and positive review responses written by humans. 

Give us a shot! Request a Demo today! See for yourself how 214 Eats can improve your online restaurant reputation!

For more information on online review statistics, please see the infographic by websitebuilder.org below: